FAQs and Support

Common Questions:

Q: How do I reset my password?

• A: If you’ve forgotten your password or wish to reset it:

  1. Click Forgot Password on the login page.

  2. Enter your registered email address and submit.

  3. Follow the instructions sent to your email to create a new password.

Q: Can I change my subscription plan?

• A: Yes, you can upgrade or downgrade your plan in the Subscriptions section of your account. The system will automatically calculate the prorated amount.

Q: How can I get shipment details?

• A: For shipment details, please contact us directly via email at [e-mail] or through the Live Chat on our website.

Q: What happens after I subscribe to a service?

• A: Once you subscribe, an ITGtel representative will contact you to assist with the service setup and address any queries.

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Need Help?

Our support team is available to assist you with any issues or inquiries. Contact us via:

• Email: [e-mail]

• Live Chat: Available during business hours on our website.

For further assistance, feel free to reach out—we’re here to help!